This is a 21-hour course. Participants are exposed to a comprehensive survey of community mediation.

Workshop Outcomes

Community mediation is part of a social justice, peacebuilding endeavour that seeks to promote healthy communities through the peaceful resolution of conflict.  Training will provide volunteers with a full understanding of the core values of community mediation as defined by OCMC/CMCO and by CJA Durham.

The community mediation model used by OCMC/CMCO is one of several models utilized in the field of conflict resolution.

It is expected that at the end of the seminar participants will be able to:

  • Understand Transformative Mediation which includes the core values and assumptions that underpin this model of co-mediation which differs from settlement-based or other types of interest-based mediation and negotiation.
  • Understand conflict analysis
  • Use effective communication and active listening skills
  • Understand why mediators are to be neutral and impartial
  • Understand the impact of culture and identify
  • Mediators should be able to understand, identify and address power imbalances in the mediation process
  • Understand the elements of a balanced and effective understanding in the resolution of conflict, such as the S.M.A.R.T. tool. This 21-training prepares you to apply to our Community Mediation Roster.  Applications will be available at the end of training.

Please note the if you have taken either a full 21-hour Restorative Justice Skills Training or Community Mediation Skills Training you are eligible for our NEW CROSSOVER TRAINING to earn a duplicate Certificate!